Hire Slow, Love Fast: Leadership Lessons from Spencer Sens

Episode 8 | Constructive Interference with Rufus Cressend

What if your next big breakthrough had nothing to do with strategy… and everything to do with how you treat people?

In Episode 8 of Constructive Interference, Rufus sits down with Spencer Sens, founder and CEO of Complete Logistical Services (CLS), to explore what it really means to lead with purpose, clarity, and care.

With over 15 years building a successful staffing firm in the offshore and oil & gas industry, Spencer doesn’t just talk business—he talks real life. His leadership style is rooted in authenticity, mentorship, and a genuine love for people—and the conversation goes deep.

🔍 Highlights from the episode:

1. The Scary Magic of Hiring

Spencer remembers the moment he hired his first employee—how surreal it felt to be responsible for someone else’s livelihood. “You realize they get paid before you do. That’s a shift,” he says. But that mindset shift—seeing hiring as an investment, not an expense—is what allowed him to scale sustainably.

“For years, I didn’t realize that by not having an assistant…I was the assistant.”

2. Mentorship That Changes Lives

Spencer credits much of his growth to early mentors who didn’t coddle him—but called him out. Now, he sees mentorship as a responsibility: “Business leaders should be helping business leaders in every aspect. I try to be the person I needed at every stage of my career.”

3. Service vs. Experience

At CLS, Spencer’s not trying to be the cheapest option—he’s trying to be the best experience. “When our clients need a captain or diver, we respond within 3–4 hours. That’s what they remember. That’s what keeps them coming back.”

4. Leadership Is Love

One of the most powerful moments in the episode is when Rufus tells Spencer: “It’s not that people like you—it’s how you make them feel about themselves when they’re around you.”

That’s what leadership is. Not controlling. Not commanding. But creating the kind of energy that invites people to show up as their best selves.

🔁 Wisdom to Keep in Your Pocket:

• Your team doesn’t need a superhero. They need a truth-teller with a heart.

• Clients don’t buy speed—they buy peace of mind.

• You don’t need to lead like anyone else. Find your best way.

• Want better outcomes? Start asking better questions.

• Great businesses are built around great relationships—not just great ideas.

🎧 Listen to the Full Episode:

👉 Spotify | Apple Podcasts | YouTube

💬 Final Thought:

Spencer reminds us that how we lead matters. In business, yes—but especially in life. Whether you’re building a company, growing a team, or mentoring others… don’t forget the human piece.

It’s the most valuable part.